Effective date: April 15 2025

Privacy Policy

Palmer Notary & Signing Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you interact with our website at www.palmernotarydfw.com, book services, or engage with us.

1. Information we collect

We may collect the following types of data:

Personal Information
Name, phone number, email address, physical address, and appointment details when you fill out contact or scheduling forms.

Health-Related Information (HIPAA)
In the course of notarizing documents such as medical powers of attorney or advance directives, we may be exposed to Protected Health Information (PHI) shared voluntarily by clients.

Technical Information
IP address, browser type, pages visited, and time spent on our site (via tools like Google Analytics).

Geolocation
Approximate city-level location may be used to personalize content or respond to local service requests.

2. HIPAA and Protected Health Information (PHI)

While Palmer Notary & Signing Co. is not a Covered Entity or Business Associate as defined under HIPAA, we recognize the sensitive nature of health-related documents we may notarize. As such, we voluntarily follow privacy best practices when exposed to Protected Health Information (PHI), including:

  • Treating all medical and health-related documents with strict confidentiality

  • Avoiding the storage or copying of medical records or PHI

  • Not retaining any personal medical information beyond what is necessary for the notarial act

  • Refraining from disclosing any health-related information to third parties unless required by law

3. How We Use Your Information

We may use your information to:

  • Respond to contact form submissions and schedule appointments

  • Deliver mobile or remote notary services

  • Customize website content based on location

  • Improve user experience and website performance

  • Send confirmations or follow-up messages related to your services

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Service providers such as email platforms or scheduling tools (only as needed for business purposes)

  • Government or legal authorities if required to comply with applicable laws

5. Cookies and Tracking Technologies

We may use cookies and related technologies to:

  • Monitor website traffic via analytics tools (e.g., Google Analytics)

  • Customize your website experience

  • Remember user preferences

You may disable cookies in your browser settings at any time.

6. Data Security

Palmer Notary & Signing Co. does not store any client data on our website servers. Any personal information you provide—such as your name, phone number, email address, or appointment location—is transmitted securely through our website and stored exclusively on third-party platforms we use to manage scheduling and communication (such as booking or CRM tools).

We make every effort to use reputable services that implement strong data protection practices. These third-party services are responsible for maintaining the security of your data in accordance with their own privacy and security policies.

While we do not control these platforms directly, we take reasonable steps to ensure that any tools we use align with modern data protection standards and do not retain any unnecessary personal or medical information beyond what is required for scheduling and completing notarial services.

7. Your Rights

You may contact us at any time to:

  • Access your personal data

  • Request corrections or deletion of your information

  • Withdraw consent for communication

Contact: apalmer@palmernotarydfw.com

8. Third-Party Links

Our website may contain links to third-party sites (e.g., Google Maps, payment processors). We are not responsible for their privacy policies or content.

9. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

10. Contact Information

Palmer Notary & Signing Co.
Website: www.palmernotarydfw.com
Email: apalmer@palmernotarydfw.com
Phone: (469) 556-6476